Shipping Policy

Our goal is to offer you the best shipping options, no matter where you live. Every day, we can deliver to customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.  We source most of our products directly from the factory in China to ensure the lowest prices available.

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and shipping firm (typically China Post EMS/ePacket) process the orders, which takes an additional 2–4 days.
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination.International delivery usually takes about 15–30 business days. US orders are shipped by e-packet, which is a US Postal Service product. Total shipping time to US and Canada usually ranges from 20-30 business days, with occasion shipping time exceeding 30 days.

Customs Duties/Taxes

The customer is responsible for paying all customs duties, taxes, and import fees associated with the order.  We attempt to minimize these fees by using ePacket shipping whenever possible.